How Can We Help?

Search our help center or browse by category to find the answers you need.

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Getting Started

Set up your community, invite members, and configure your first features.

Account & Billing

Manage your subscription, update payment methods, and view invoices.

Mobile Apps

Publish branded iOS and Android apps, manage app store listings, and configure push notifications.

Messaging

Send email, SMS, and push notifications to your community members.

Events

Create events, manage RSVPs, handle ticketing, and track attendance.

API & Developers

Integrate with the GroupFire API, set up webhooks, and build custom solutions.

Still need help?

Our support team is here to help. Reach out and we will get back to you as quickly as possible.

Email Support

Send us a detailed message and our team will investigate and respond.

support@groupfire.com

Fast Response Times

We aim to respond to all support requests within a few hours during business hours (Pacific Time).

Typically under 4 hours

Looking for technical documentation? Visit our docs